Refund Policy

TERMS AND CONDITIONS FOR RETURN AND REFUND OF PRODUCTS

In accordance with the European legislation MicroKeys Limited (MK)  allows its customers to return the product purchased on its site according to the following rules:

ON-LINE PURCHASE OF A SOFTWARE LICENSE KEY

In this specific case, except for unused license key or failure due to MK, the customer, by accepting the General Conditions of Sale of MK once the key license is obtained and its number is displayed, he expressly gives up the refund.
In the event that the license key, even after acceptance of the GCS and display of the license number, is defective or unusable due to a failure from MicroKeys side, the customer can within 14 days solicit by email a replacement with a valid key number or the refund of the price paid to the following address [email protected]
After checking the order number and the key number MK starts processing the customers requests with the utmost speed.